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If this is a VPN connection between two LANCOM routers, the traces must be created on both routers at the same time.
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The traces must be created locally and not via the VPN connection, as otherwise important information will be lost if the connection is broken! |
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The procedure for creating traces using a ready-made trace configuration is described in this Knowledge-Base article.
2) If several VPN connections terminate on the router, the VPN-IKE trace must be filtered for the public IP address of the other VPN participant by means of the Filter field.
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If the other VPN subscriber has a dynamic IP address and can be reached at a DynDNS address, enter the currently assigned IP address. |
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Only the VPN-IKE trace should be filtered. |
3) Start the trace by clicking the button with the green arrow and record the occurrence of the error.
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The trace must include the attempt to connect and/or the termination. |
4) Stop the trace by clicking on the button with the stop sign and save it.
Collecting information from routers from other manufacturers:
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