Description: If I have lost my proof of license, how do I find the license key or serial number of my LANCOM Advanced VPN Client?
Option 1: Navigate to the menu item
Help -> License info and activation to read out the license key and serial number of the activated LANCOM Advanced VPN Client.
Option 2: The
Installation directory of the LANCOM Advanced VPN Client contains the file
ncp.db (C:\ProgramData\LANCOM\Advanced VPN Client\data). The manufacturer NCP can extract the license key and serial number from this file.
You can send us the
ncp.db file, if you wish with the help of
our web form on our website.
Information: