Generating ping tests and traces:
Often, the Public Spot login page cannot be invoked because DNS resolution is not working.
- Connect a network client (such as a notebook) to the SSID of the Public Spot and enter the IP address of the Public Spot network or the device hostname into the browser. If the login page can be accessed, there are problems with the DNS resolution.
- Check to see if DNS resolution works with another DNS server (see step 2.2).
- Use the command-line interface (with administrator rights) of the device and start a DNS trace by means of the command tr # dns (the same command is also used to stop the trace).
- Then use the command ping <URL> to ping on any website (e.g. ping www.google.com).
Hinweis |
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Not all websites respond to ping requests. If necessary, you should test a number of websites. |