Error:
Attempting the online activation of the LANCOM Advanced VP=
N Client fails by returning the error message "An error occurred: 1=
0001 4"; see the figure below:
In the case of an offline activation the activation server=
returns the error number: 10101 -3; see the figure below:
<=
br> Cause:
The installed software version of the LANCOM Advanced VPN Client is older t=
han the licensed version.
Example: The system is inst=
alled with software version 2.03, but the license is based on version 2.10.=
The software does not recognize the license key and serial number of the n=
ewer license. Activation is impossible. For licensing and activation, the s=
oftware version must be >=3D the license version.
Solutio=
n:
In the LANCOM Advanced VPN Client, navigate to the Help menu and select the=
option "Search for updates" (see figure below). This will find the latest =
version of the LANCOM Advanced VPN Client and execute an update.
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