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After you uninstall the LANCOM Advanced VPN Client version 2.x you absolutely must restart the operating system!

If you do not perform the necessary system restart, the LANCOM Advanced VPN Client version 3.0 will not install without causing problems.

In this case, this KnowledgeBase document will help you with troubleshooting.

  • If you continue to have problems, use the procedure described in this KnowledgeBase document () to identify the error and then please contact LANCOM Support.
  • Instructions on how to carry out the software update are available in the following KnowledgeBase article .