Information:
Operating the LANCOM Advanced VPN Client on a Windows 10 operating system requires a product key as of version 3.0.
1) Use the Profile settings backup in the Configuration menu of the LANCOM Advanced VPN Client (see the instructions at the end of this document).
2) Copy all backup files to an external data medium, so that they can be recovered in the event of loss.
3) Uninstall the LANCOM Advanced VPN Client before updating to Windows 10.
4) Download the LANCOM Advanced VPN Client version 3.04RU1 or higher from the LANCOM website (download).
5) Then carry out your update to Windows 10.
6) Install the LANCOM Advanced VPN Client on the Windows 10 system.
7) Using the LANCOM Advanced VPN Client, import the profiles backed up in step 1.



Backing up the profile settings:
1) Open you the menu Configuration → Profile settings backup → Create.

2) Confirm the subsequent message with Yes.

The backed-up profile settings are stored to the file NCPPHONE.SAV in the installation directory of the LANCOM Advanced VPN Client. To restore the profile settings, select the menu item Configuration → Profile settings backup → Restore.



All LANCOM products and software versions are subject to LANCOM Software Lifecycle Management.
You can find information on our website at https://www.lancom-systems.com/products/firmware/software-lifecycle-management

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