Information:

Please conduct the following workaround if upgrading your LANCOM Advanced VPN Client from version 2.32 to version 3.0 produces the following errors:
  • The upgrade from version 2.32 to version 3.0 aborts with a fatal error.
  • It is not possible to uninstall the LANCOM Advanced VPN Client 2.32 and this also aborts with a fatal error.


Procedure:

1) Release the NCP filter driver from the network adapters:
  • In the Windows Network Connections menu, select the first network adapter and right-click to access the Properties.
  • Search for the LANCOM Filter and uninstall it. Repeat this step for each network adapter.

2) Uninstall the virtual network adapter:
  • In the Device Manager, you need to uninstall the LANCOM Secure Client Virtual NDIS6 Adapter.

3) Delete the AVC installation directory:
  • Make a backup of the file ncpphone.cfg before you delete the installation directory, as this contains your personal configuration. The installation directory of the LANCOM Advanced VPN Client can be deleted manually.

4) Restart the PC.

5) Uninstall the LANCOM Advanced VPN Client version 2.32 with the program's own uninstall program.

6) Install the LANCOM Advanced VPN Client version 3.0.