Description: This document describes how to ascertain which installation issues occurred when updating the LANCOM Advanced VPN Client to version 3.0, and store them to a log file. The generated log file can be sent to LANCOM Support for analysis. Procedure: 1) The installation file of the LANCOM Advanced VPN Client is started as follows:
<File-name> /v" /log "%USERPROFILE%\ncp_log.txt""
Example:
LC-Advanced-VPN-Client-Win-3.00-REL-x86.exe /v" /log "%USERPROFILE%\ncp_log.txt""
2) This writes a log file (ncp_log.txt), which is stored in the Windows user folder. 3) You need to send this file to LANCOM Support for analysis. |
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