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Description:

This article describes how an LMC trace can be created on a GS-3xxx and XS-51xx series switch. An LMC trace is required when problems with the LMC arise (e.g. connection problems).


Requirements:


Procedure:

The traces are the same on both switch series.

1) Connect to the switch via the CLI and enter the trace command in the format lmc trace <Trace>.

In most cases all LMC traces are required. Therefore enter the command lmc trace all.

The command lmc trace ? shows all possible LMC traces.

2) Save the trace output in a text file.

3) Contact LANCOM Support and include the following information:

  • Switch model and used firmware version
  • Configuration backup of the device
  • Exact description of the error
  • LMC trace in a text file